Privacy Policy

This Privacy Policy explains how Sukidoo collects, uses, and shares personal information when you visit our website at https://www.sukidoo.com, contact us, subscribe to our updates, or otherwise interact with our marketing website.

1. Who we are

Sukidoo is a brand of Neopsis Pte. Ltd.
Address: 2 Venture Drive, #19-18, Vision Exchange, Singapore 608526
Email address for privacy requests: contact@sukidoo.com

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at contact@sukidoo.com.

2. Information we collect

We may collect the following categories of information:

Information you provide directly
• Name
• Email address
• Company name
• Job title
• Phone number, if you provide it
• The content of messages you send through our contact form or email
• Any information you choose to include when requesting a demo, joining a waitlist, or subscribing to newsletters

Information collected automatically
When you use our website, we may automatically collect certain technical and usage information, such as:
• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Date and time of visits
• Approximate location derived from IP address
• Cookie identifiers and similar tracking data

Information from third parties: we may receive information from service providers that help us operate our website, analytics, marketing tools, customer communications, and security systems.

3. How we use your information

We use personal information to:
• Operate, maintain, and improve our website
• Respond to your messages, requests, or demo inquiries
• Send newsletters, product updates, or marketing communications where permitted
• Measure website traffic and performance
• Detect, prevent, and investigate fraud, abuse, and security issues
• Comply with legal obligations
• Protect our rights, users, and business

4. Legal bases for processing

If EU or UK data protection law applies, we process personal information under one or more of the following legal bases:
• Consent, for example where you opt in to newsletters or non-essential cookies
• Legitimate interests, such as operating and improving our website, answering inbound requests, and keeping our services secure
• Performance of a contract or steps taken before entering into one, for example when you request a demo or commercial discussion
• Legal obligation, where we must keep or disclose information by law

5. Cookies and similar technologies

We may use cookies and similar technologies to:
• Remember preferences
• Keep the website functioning properly
• Understand how visitors use the site
• Measure marketing performance
• Improve the user experience

Where required by law, we ask for consent before placing non-essential cookies on your device. Depending on your setup and jurisdiction, some strictly limited audience-measurement cookies may be treated differently, but many analytics and advertising cookies require consent.

You can control cookies through:
• Our cookie banner or preference center, if available
• Your browser settings

6. How we share information

We may share personal information with:
• Website hosting providers
• Analytics providers
• CRM, email, and newsletter tools
• Customer support and communications tools
• Security and infrastructure providers
• Professional advisers, such as lawyers, accountants, or auditors
• Law enforcement or regulators where required by law
• A buyer, investor, or successor entity in connection with a merger, acquisition, financing, or sale of assets

We do not sell personal information in the ordinary sense of exchanging it for money. If applicable law treats certain advertising or analytics disclosures as “sale” or “sharing,” we will provide any rights and notices required by law.

Where we share personal information with a service provider, we do so under a contract that limits its use to the purposes described in this Privacy Policy.

7. International data transfers

Your information may be processed in countries other than the one where you live. Where required, we use appropriate safeguards for international transfers, such as contractual protections.

Where personal data is transferred outside the EEA or the UK, we rely on appropriate safeguards, such as an adequacy decision or standard contractual clauses.

8. Data retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including to:
• respond to your inquiries,
• maintain business records,
• comply with legal obligations,
• resolve disputes, and
• enforce agreements.

If we no longer need your information, we will delete it or anonymize it where reasonably possible.
The criteria we apply are the ones listed above: how long we need the information for the purpose it was collected, and how long we are required to keep it by law.

9. Your privacy rights

Depending on where you live, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request portability of your information
• Opt out of certain marketing communications
• Opt out of the sale or sharing of personal information, where applicable

To exercise any of these rights, contact us at contact@sukidoo.com.

If you are in the EU or the UK, you also have the right to complain to your local data protection authority.
If you are in Singapore, you may raise the matter with the Personal Data Protection Commission.

10. Marketing communications

If you subscribe to our newsletter or marketing emails, we may send you updates about our company, products, and content. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at contact@sukidoo.com.

11. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

12. Children’s privacy

Our website is not directed to children, and we do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

13. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy notices.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last updated” date above.

15. Contact us

If you have questions, requests, or complaints regarding this Privacy Policy or our data practices, contact:
‍
Neopsis Pte. Ltd.
2 Venture Drive, #19-18, Vision Exchange, Singapore 608526
contact@sukidoo.com

If you are in the UK or EU, you may also have the right to complain to your local data protection authority. If you are in Singapore, you may raise the matter with the Personal Data Protection Commission.